Peak Season Repair Specialist
$36,920–$36,920 year
On-siteKnoxville, Tennessee, United States
Job Summary
Learn to repair vehicle glass using the Safelite Way of Fitting under experienced technicians, then complete chips, cracks, and other auto glass issues on customer vehicles. Manage work orders, documentation, and communication through the Safelite Mobile Resource Management technology while promoting promotional items. Clean customer vehicles during wait times and perform housekeeping tasks in the shop. Safely operate company and customer vehicles, use issued tools and chemicals, and comply with all policies and standards. This seasonal position continues through October with a weekly base pay starting at $17.75/hour. On-the-job training and SafeTech certification are required.
Required Qualifications
- High School Diploma GED/Equivalent
- Valid state-issued driver's license and any other licenses (as required by federal, state and local laws) to operate a company vehicle
- On-the-job training/completion of Safelite SafeTechTM certification
- Must be 18 years of age or older
- Lifting and carrying up to 25 lbs. for short periods, assist an associate with lifting windshields weighing 26 lbs. to 50 lbs.
- Ability to stand for extended periods, work in tight spaces, bend and twist body
- Ability to use a variety of hand tools and power tools safely and effectively
- Ability to operate a motor vehicle in accordance with all federal, state and local laws and agreement to be monitored via camera / video surveillance
- Ability to safely work outside (in a variety of weather conditions and extreme temperatures) for extended periods
- Ability to work with chemicals (including but not limited to flammable chemicals), as applicable per the Safelite Way of Fitting
- Ability to work scheduled days, with flexibility on start and end times to accommodate customer's needs
- Problem-solving and ability to trouble-shoot issues, independently and collaboratively
- Ability to read, write and interpret the English language and technical directions
- Ability to communicate orally (via phone) and written (via computer or other electronic means)
- Ability to maintain a professional appearance, adhering to Company uniform and PPE policies
- Willingness and ability to maintain stable performance under professional or personal pressure and/or opposition (e.g., time pressure and productivity measures)
Desired Qualifications
- Certified Safelite Repair Specialist
- Can-do attitude
- Caring heart
- Service mindset
- Passion for providing outstanding customer service and exceeding customer expectations
- Ability to maintain a professional appearance, adhering to Company uniform and PPE policies
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