Peak Season Repair Specialist
$39,000–$39,000 year
On-siteFort Dodge, Iowa, United States
Job Summary
Learn to repair vehicle glass using industry-leading technology under the guidance of experienced technicians. Repair chips, cracks, and other auto glass issues on customer vehicles while managing work orders and documentation through the Safelite Mobile Resource Management system. Clean customer vehicles during wait times and perform additional housekeeping tasks in the shop. Safely operate company and customer vehicles, company-issued tools, and chemicals throughout the workday. Promote promotional items to customers and complete jobs with the highest quality standard. Comply with all policies and standards while maintaining a can-do attitude to bring unexpected happiness to customers.
Required Qualifications
- High School Diploma GED/Equivalent
- Valid state-issued driver's license and any other licenses (as required by federal, state and local laws) to operate a company vehicle
- On-the-job training/completion of Safelite SafeTechTM certification
- Must be 18 years of age or older
- Lifting and carrying up to 25 lbs. for short periods, assist an associate with lifting windshields weighing 26 lbs. to 50 lbs.
- Ability to stand for extended periods, work in tight spaces, bend and twist body
- Ability to use a variety of hand tools and power tools safely and effectively
- Ability to operate a motor vehicle in accordance with all federal, state and local laws and agreement to be monitored via camera / video surveillance
- Ability to safely work outside (in a variety of weather conditions and extreme temperatures) for extended periods
- Ability to work with chemicals (including but not limited to flammable chemicals), as applicable per the Safelite Way of Fitting
- Ability to work scheduled days, with flexibility on start and end times to accommodate customer's needs
- Problem-solving and ability to trouble-shoot issues, independently and collaboratively
- Ability to read, write and interpret the English language and technical directions
- Ability to communicate orally (via phone) and written (via computer or other electronic means)
- Ability to maintain a professional appearance, adhering to Company uniform and PPE policies
- Willingness and ability to maintain stable performance under professional or personal pressure and/or opposition (e.g., time pressure and productivity measures)
- Must be able to lift 50 lbs
Desired Qualifications
- Experience with Safelite promotional items
- Experience with Safelite handheld Mobile Resource Management (MRM) technology
- Experience with Safelite Way of Fitting
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