PC & MAC Technical Support - Must be able to travel around NYC
$52,000–$62,400 year
On-site · New York City, New York, United States
New York City, New York, United StatesOn-siteFull Time$52,000–$62,400 yearMid LevelNot SpecifiedUnknown
Type
Full Time
Level
Mid Level
Education
Not Specified
Company size
Unknown
Job Summary
Provide technical support and setup for OATS staff and a network of training centers across New York City; visit partner locations to install new equipment, perform upgrades, and check for unreported issues across five boroughs; support mobile devices (iPads and Chromebooks) and desktop PCs; support conferencing and A/V systems; pull data exports from Salesforce and Qualtrics; track assets and work orders in Salesforce; offer remote staff support in other cities.
Required Qualifications
- Previous experience as a help desk technician or equivalent
- Familiarity with Windows, MacOS, iOS and Android operating systems
- Technical proficiency installing, configuring and troubleshooting software applications
- Ability to independently research and resolve technical issues
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