PBX Operator
On-siteAtlanta, Georgia, United States
Job Summary
Answer all incoming PBX calls for the hospital, interviewing callers and directing them to the appropriate location. Clearly convey and receive messages to meet the needs of all stakeholders while greeting and providing information to patients, families, vendors, and visitors. Greets and provides information to patients, families, vendors, and all other visitors. Monitors the work environment to ensure functionality, safety, and teamwork. Ensures optimal coverage for shifts you are responsible for and reports any problems perceived, potential, or real to Supervisor in a timely manner. Directs and addresses inquiries of front entrance walk-in traffic.
Required Qualifications
- High School Diploma or equivalent
- One year PBX experience, receiving and directing large volume of incoming calls, preferably in a healthcare setting
- Excellent interpersonal and communication skills
- General computer experience
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