PBX Operator

Manage calls, operate the switchboard, and monitor security systems to ensure seamless and secure communication. Accept incoming calls, directing them to proper departments with care and efficiency, while placing outbound and long-distance calls as needed. Effectively utilize the computer-based telephony system for all call processing and follow protocols for rebooting equipment. Know equipment locations, passwords, and login procedures to support the hospital's strategic plan and quality improvement initiatives. Maintain a friendly, professional, and responsible manner with clear English communication.