Payroll Specialist
On-siteLeawood, Kansas, United States
Job Summary
Provide exceptional customer support for payroll-related inquiries from field operations and collaborate with the Human Resources team to address employee concerns. Manage ADP Wisely pay card transactions, garnishments, and reconciliations while maintaining confidentiality of employee data. Conduct regular timecard audits to identify and resolve inaccuracies and integration errors, preparing reports and handling off-cycle payments with accuracy. Organize high-volume requests across multiple platforms including phone, email, and support tickets. This role supports KBP Brands, a leading restaurant franchise group operating over 1,000 locations across 30 states.
Required Qualifications
- Minimum of three years of customer service experience
- Minimum of one year data experience
- Bachelor's degree or equivalent combination of education and experience
- Excellent customer service skills and ability to resolve issues with a sense of urgency
- Strong problem-solving skills and demonstrating attention to detail
- Knowledge of Windows-based computer operating systems
- Excel experience
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.