Payroll Specialist - Canadian Payroll
$55,000–$70,000 year
RemoteCanada
Job Summary
Partner directly with clients to support payroll processing and implementation using ERP and HR/payroll systems in Canada. Translate federal and provincial payroll requirements into system configuration, business processes, and practical client guidance. Troubleshoot payroll and system issues, determine root causes, and escalate technical concerns as needed. Provide proactive support during critical payroll cycles, including deadlines, year-end reporting, and regulatory changes. Conduct client trainings or refreshers on payroll tools, processes, and system updates. Collaborate internally with implementation teams to ensure smooth handoff from implementation to ongoing client support. Maintain detailed and accurate client documentation, call notes, configurations, and case updates. Stay current on Canadian payroll legislation, regulatory requirements, and technology platform enhancements to better serve client needs. Candidates must be authorized to work in the US or Canada; we cannot provide sponsorship at this time.
Required Qualifications
- 3+ years of experience working with Canadian payroll
- Strong understanding of Canadian payroll processes, requirements, and compliance
- Demonstrated knowledge of Canadian federal and provincial payroll requirements
- Ability to apply those requirements within payroll or ERP systems
- Experience working with payroll and/or HR systems in an implementation, consulting, systems, or client-facing capacity
- Experience supporting or implementing payroll for Canadian organizations
- Proven ability to manage multiple projects or client implementations simultaneously while delivering high-quality results
- Comfortable working directly with clients through video, phone, email, and other remote collaboration tools
- Exceptional communication skills
- Exceptional analytical skills
- Exceptional troubleshooting skills
- Exceptional problem-solving skills
- Willingness and ability to learn new technology platforms
- Willingness and ability to obtain Intacct and Sage HCM certifications
- Authorized to work in the US or Canada
Desired Qualifications
- Experience working across multiple provinces
- Familiarity with payroll platforms such as Paymate, ADP Canada, or similar
- Experience with Canadian payroll systems such as Rippling, Payworks, and Dayforce
- Experience with Canadian payroll within an ERP implementation or consulting environment
- Familiarity with Canadian payroll complexities, including provincial requirements, statutory deductions, taxable benefits, vacation pay, year-end requirements, and other jurisdiction-specific considerations
- Payroll certification such as PCP, CPM, FPC, or CPP
- Willingness to pursue relevant certification
- Familiarity with Construction Payroll, including Union and Prevailing Wage
- A natural collaborator and coach with a client-first mindset
- Adaptable and resourceful in dynamic or complex client environments
- Committed to continuous learning, regulatory awareness, and process improvement
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