Payroll Manager - TX - On Site
On-site · Chandler, Arizona, United States or Duluth, Georgia, United States
Job Summary
Payroll Manager overseeing a team of payroll specialists within an HCM services environment. Responsibilities include driving client retention and loyalty, monitoring key client success metrics, improving team performance, onboarding new hires, escalation management, root-cause analysis, ensuring readiness for quarter- and year-end processes, and promoting product adoption. Requires strong knowledge of payroll operations, customer service best practices, stakeholder collaboration across teams, and the ability to manage multiple tasks with accuracy. In-office role with assignments at Chandler, AZ or Duluth, GA offices; travel not specified, but on-site work is emphasized.
Required Qualifications
- High school diploma or related experience required or equivalent
- 1 year in client support or customer service role
- 1 year of experience leading a team
- Experience in Microsoft Office software (Outlook, Teams, Excel, PowerPoint) and demonstrated ability to learn other applications as needed
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