Payroll Expert
On-site · Selangor, Malaysia
Job Summary
Payroll Expert responsible for supporting the development and implementation of payroll principles across APAC, coordinating data analyses, and driving continuous improvement of payroll systems. Key duties include supporting operational execution of payroll objectives across teams and regions, implementing payroll processes and standards with user guidance, responding to service requests and resolving or escalating issues, tracking and troubleshooting service errors, evaluating payroll services, and collaborating on country- or business-unit-level payroll-related projects. Provides expert advice on payroll systems, compliance, and customer-focused solutions, with a focus on Taiwan, Hong Kong, and China, and leverages Workday and advanced Excel skills to optimize data accuracy and governance. The role emphasizes cross-geography stakeholder engagement, process automation, and a proactive approach to improving payroll governance, privacy, and reconciliation.
Required Qualifications
- Bachelor’s degree in finance, Accounting, Business, or a related field
- Minimum 5 years payroll experience in full payroll cycle with experience in Taiwan (Main), Hong Kong and China countries
- Professional fluency in written and spoken English and Chinese
- Direct knowledge of country-specific payroll regulations and tax compliance for the APAC region
- In depth knowledge and experience in Reconciliation & audit readiness, Vendor governance and Data privacy & payroll governance
- Expertise in Workday & advanced Excel skills
- Strong attention to detail and accuracy, with the ability to manage payroll data, validations, reconciliations, and documentation with a high degree of precision
- Strong analytical and problem-solving skills to resolve payroll-related issues in a timely manner
- Effective communication and stakeholder management skills, with the ability to partner with internal teams, vendors, and employees across multiple geographies and manage queries professionally
- Process improvement and automation mindset
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