Payments Specialist
On-siteNorth Carolina, United States
North Carolina, United StatesOn-siteFull TimeBachelors DegreeMedium
Full TimeBachelors DegreeMedium
Job Summary
Execute all bank settlements and cut-offs while ensuring incoming inquiries are responded to in a timely and accurate manner. Maintain procedural documentation, issue resolution tracking, and monthly reporting for management and customers. Respond to inquiries regarding NACHA, ECCHO, CHIPS, ACH, SVPCO, and RTP standards, and support weekend testing when assigned. Handle application concerns with proper escalation and assist in ad hoc projects and new product launch operations. Ensure 100% compliance with internal regulatory requirements and maintain department procedures, schedules, and checklists.
Required Qualifications
- Bachelor's degree in business-related field
- 5-10 years practical work experience
- Relevant experience in Banking or Financial institutions
- Must be available to provide coverage when needed
- Must be available to work weekends
- Must have experience working in a Mainframe and Windows Distributed systems environment
- Ability to work in a fast-paced environment with competing time sensitive priorities
- Strong attention to detail to ensure firm policies and procedures are adhered to and regulatory requirements are met
- Excellent verbal and written communication skills
- Must demonstrate a strong knowledge of clearing and settlement functions
- Operations background with firm knowledge of various trade processing, settlement, reporting and regulatory rules and regulations
- Banking systems background in a batch and or real-time
- Must have working business knowledge of credit/debit cards and related industry partners and processes, including card network standards such as EMV
- Apply knowledge of banking and EFT payments systems to assist clients
- Working knowledge of standard computer software, including MS Excel, Office and Word
- Must Obtain industry accreditation
Desired Qualifications
- Must establish good rapport with internal and external customers
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