Payments Specialist
On-site · Suffolk, Virginia, United States
Job Summary
Payments Specialist will process domestic and international wires, review online wires for fraud and authenticity, handle wire returns and investigations, clear OFAC-suspect wires, review ACH origination files for high-risk activity, perform NACHA-compliant deletions/reversals, manage ACH Returns/Exceptions and Government ACH deposits, understand ODFI/RDFI rules, investigate time-sensitive payment fraud cases, provide feedback to improve back-office processes, ensure regulatory compliance, and deliver excellent member/branch service by phone and email. The role requires strong time management, attention to detail, adaptability, proficiency with relevant software (Excel, Word, Adobe PDF, Microsoft Teams), and effective collaboration within a banking environment.
Required Qualifications
- 1+ years of banking industry experience
- Knowledge and understanding of wire transfers and/or ACH (Origination & Receiving) processing
- Understanding of the ACH Rules and Regulations
- Previous experience with EFT payments
- Proficiency in Excel, Word, Adobe PDF, Microsoft Teams
- Ability to meet tight deadlines with accuracy and attention to detail
- Strong communication skills in person, over the phone, and via email
- Ability to grasp and adapt to new processes and systems
- Experience handling time-sensitive payment processing and back-office tasks
- Strong typing speed and data entry accuracy
- Familiarity with AML and BSA regulatory requirements
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