Payments-Rails-Senior Product Associate
On-site · Jersey City, New Jersey, United States
Job Summary
Senior Product Associate in Global Payments API Product responsible for writing epics and user stories, supporting API governance, identifying new product opportunities through user research and discovery, collecting user research and market analysis to inform the strategic roadmap, planning upstream/downstream implications, and analyzing product metrics across the life cycle. Collaborates with cross-functional teams and engineering on API specifications (OpenAPI/Swagger), supports client onboarding for APIs, and contributes to developer portals and self-serve enablement. Domain experience in payments (RTP, ACH, ISO 20022) and a focus on delivering value through API-enabled products.
Required Qualifications
- 3+ years of experience in product management or a relevant domain area
- Experience working on API-based products or platforms, including translating client needs into API requirements
- Experience collaborating with engineering on API specifications (OpenAPI/Swagger) and reviewing changes for completeness and clarity
- Demonstrated ability to write high-quality epics, user stories, and acceptance criteria for engineering teams
- Familiarity with client onboarding/implementation for APIs and partnering with sales, servicing, or implementation teams
- Experience supporting production API products (incident learnings, root-cause themes, operational readiness)
- Experience with developer portals or self-serve enablement patterns (docs, examples, SDKs, sandbox concepts)
- Experience in payments (e.g., RTP, ACH, wires, ISO 20022, payment initiation) or treasury services products
- Leverage AI tools to frame powerful presentations
- Strong written and verbal communication skills with experience producing clear requirements and stakeholder updates
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