Payments Product Manager - Vice President
On-site · Plano, Texas, United States
Job Summary
Senior Payments product leader responsible for end-to-end product lifecycle in Merchant Services Platform, researching industry trends, defining APIs and data-driven solutions, leading agile teams, collaborating with cross-functional partners, designing architectures to scale global payments processing, ensuring compliance with card networks and payment brand rules, and driving time-to-market while delivering customer value. Act as voice of the customer, develop profitable products, lead use cases, epics, and stories, monitor product performance via dashboards and stakeholder reviews, and maintain a leadership position in JPMorgan payment services for merchant processing funding.
Required Qualifications
- 5+ years of experience or equivalent expertise in product management or a relevant domain area
- Advanced knowledge of the product development life cycle, design, and data analytics
- Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
- Identify potential roadblocks and develop recommendations for delivery issues, change requests, pre-release testing, and production issues
- Partner with teams (product, technology, operations, client advocacy, controls) to manage resourcing, controls, readiness, and go-to-market plans
- Graduate degree or equivalent practical experience
- Critical thinking skills and demonstrated ability with analytics
- Strong experience with card networks and payment brand rules and regulations, specifications, and interchange, as well as value-added services such as tokenization and 3DS
- Extensive experience in merchant acquiring, with international experience
- Strong experience in payments product development or platform transformation
- Experience with modern technology stacks, including cloud, big data, microservices, APIs, etc.
- Demonstrated prior experience working in a highly matrixed, complex organization
- Proven track record of managing new product launches or transformations of mission-critical payment platforms
- Proven track record of managing the end-to-end product development lifecycle (PDLC) for complex, large-scale initiatives
- Strong ability to analyze opportunities and problems, recommend solutions, and communicate effectively and confidently (both verbal and written)
- Strong influencing and partnership skills to drive cross-functional teams
- Ability to productively work in a matrix management organization; Positive, team-oriented attitude and inspiring skills are a must; Approximately 20% travel can be expected.
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