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JPMorgan Chase2 months ago

Payments Digital & Design Business Continuity & Release Management - Vice President

On-site · Singapore, Singapore

Type
Full Time
Level
Senior Level
Education
Bachelors Degree
Company size
Enterprise
Industry
Investment Banking

Job Summary

Vice President, Payments Digital & Design Business Continuity & Release Management. Lead incident response, define the BCRM roadmap, own release and change management, establish success metrics, drive risk remediation, and operationalize AI/automation to improve incident execution and client impact. Build cross-functional partnerships across Technology, Product, Operations, Risk, Compliance, and Cybersecurity; mentor and develop team capability; coordinate global delivery across regions/time zones; emphasize security-first thinking and executive-level incident communications. Requires a Bachelor’s in Finance or related field, 5+ years in product management or a related domain with full lifecycle leadership, data-driven decision making, knowledge of electronic banking, and strong leadership and communication能力.

Required Qualifications

  • Bachelor Degree in Finance or related discipline
  • 5+ years of experience in product management or a relevant domain, including product lifecycle leadership from discovery through delivery and value realization
  • Strong knowledge of product development practices, with demonstrated use of data and metrics to drive prioritization and decisions
  • Understanding of systems development methodologies and experience coordinating across business partners, technology, SMEs, UX/UI, QA, and UAT through end-to-end delivery
  • Hands-on familiarity with AI-enabled tools/automation (including copilots) and the ability to apply them to operational processes, analysis, and reporting
  • Knowledge of electronic banking products and systems
  • Self-starter with a collaborative, cross-functional environment with strong ownership and follow-through
  • Strong problem-solving skills and sound judgment in incident and change/release decisioning
  • Strong execution skills: prioritization, attention to detail, and the ability to manage multiple workstreams concurrently
  • Strong relationship management and influencing skills; able to build trust quickly and drive stakeholder alignment
  • Exceptional communication and presentation skills, including clear communication during high-severity incidents
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JPMorgan Chase

Payments Digital & Design Business Continuity & Release Management - Vice President

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