Payments Digital & Design Business Continuity & Release Management - Vice President
On-site · Singapore, Singapore
Job Summary
Vice President, Payments Digital & Design Business Continuity & Release Management. Lead incident response, define the BCRM roadmap, own release and change management, establish success metrics, drive risk remediation, and operationalize AI/automation to improve incident execution and client impact. Build cross-functional partnerships across Technology, Product, Operations, Risk, Compliance, and Cybersecurity; mentor and develop team capability; coordinate global delivery across regions/time zones; emphasize security-first thinking and executive-level incident communications. Requires a Bachelor’s in Finance or related field, 5+ years in product management or a related domain with full lifecycle leadership, data-driven decision making, knowledge of electronic banking, and strong leadership and communication能力.
Required Qualifications
- Bachelor Degree in Finance or related discipline
- 5+ years of experience in product management or a relevant domain, including product lifecycle leadership from discovery through delivery and value realization
- Strong knowledge of product development practices, with demonstrated use of data and metrics to drive prioritization and decisions
- Understanding of systems development methodologies and experience coordinating across business partners, technology, SMEs, UX/UI, QA, and UAT through end-to-end delivery
- Hands-on familiarity with AI-enabled tools/automation (including copilots) and the ability to apply them to operational processes, analysis, and reporting
- Knowledge of electronic banking products and systems
- Self-starter with a collaborative, cross-functional environment with strong ownership and follow-through
- Strong problem-solving skills and sound judgment in incident and change/release decisioning
- Strong execution skills: prioritization, attention to detail, and the ability to manage multiple workstreams concurrently
- Strong relationship management and influencing skills; able to build trust quickly and drive stakeholder alignment
- Exceptional communication and presentation skills, including clear communication during high-severity incidents
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