Payments-Digital & Design AI Product Associate
On-site · Chicago, Illinois, United States
Job Summary
Product Associate within JPMorgan Access supporting product development from strategy to launch. Collaborates with product management and cross-functional teams to define user workflows, requirements, and customer value; maintains backlog and facilitates stakeholder discussions; contributes to solution discovery and AI governance; creates and publishes product metrics and reports; supports AI-driven search and chatbot enhancements and AI governance activities; drives timely product launches and rollout activities.
Required Qualifications
- 2+ years of experience or equivalent expertise in product management, project management, or a relevant domain area
- Developing knowledge level of the product development life cycle
- Exposure to product life cycle activities including discovery and requirements definition
- Emerging knowledge of data analytics and data literacy
- Experience in leveraging artificial intelligence technologies to enhance search functionalities and chatbot user experiences
- Familiarity with machine learning models and natural language processing techniques
- Experience in working collaboratively with engineering, data science, and UX teams to implement AI-driven solutions
- Ability to communicate complex AI concepts to non-technical stakeholders
- Proficient in analyzing data and AI performance metrics to inform decision-making and continuous improvement of search algorithms
- A forward-thinking mindset with a passion for staying abreast of AI advancements and search industry trends, adapting strategies to leverage emerging technologies
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