Payments-Commercial Card-Product Manager-Vice President
On-site · Chicago, Illinois, United States
Job Summary
Lead end-to-end product lifecycle for Commercial Card products as a senior product-management leader. Own the product strategy/vision, manage discovery and market research, maintain the backlog to support the strategic roadmap, define and track key metrics (cost, feature, functionality, risk posture, reliability), and collaborate with cross-functional teams and vendors to deliver high-quality client experiences. Acts as the voice of the customer, guides successful product launches, and ensures scalability, resiliency, and stability while aligning with business objectives and stakeholder needs.
Required Qualifications
- 5+ years of experience or equivalent expertise in product management or a relevant domain area
- Bachelor's Degree in a related field or equivalent work experience
- Advanced knowledge of the product development life cycle, design, and data analytics
- Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
- 5+ years of progressive work experience with increased responsibility within vendor management
- Excellent communication and interpersonal skills with proven ability to tailor message to various audiences
- Demonstrated understanding of business challenges and opportunities, always seeking to understand the business objectives before looking for a specific solution
- Proven ability to accomplish goals through influence across the enterprise, rather than direct line management control (negotiation and collaboration)
- Ability to anticipate potential issues, ask the right questions and find the right inputs; ability to monitor and review vendor's financial and operational performance
- Demonstrated ability to bring together individuals with different perspectives and opinions, and drive toward a common goal
- Analytical mindset to monitor and review vendors' operational performance, seek out solutions to issues at hand
- Demonstrated prior experience working in a highly matrixed, complex organization
- Ability to translate contractual requirements in a meaningful way to ensure key stakeholders understand their contractual obligations
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