Payments - B2B Payables Client Solutioning - Executive Director
On-siteChicago, Illinois, United States
Job Summary
Manage end-to-end product solution strategies and processes by leveraging extensive knowledge of diverse payment capabilities. Partner with Sales to advise on strategic pricing, develop training materials, and support RFP responses. Collect client feedback and oversee its delivery to Market Management and Product teams. Influence the product roadmap, vision, development, execution, risk management, and business growth targets. Monitor market trends, conduct competitive analysis, and identify opportunities for product differentiation. This Executive Director role leads the Healthcare, Higher Education, and Not for Profit verticals within the Commercial Banking Specialized Industries team, focusing on optimizing complex problem-solving and shaping customer-centric strategies.
Required Qualifications
- 8+ years of experience or equivalent expertise leading and developing business-to-business payment solutions across multiple teams and a cluster of products
- Extensive experience facilitating sales cycle activities and developing and optimizing strategies and processes
- Demonstrable experience structuring and handling complex solutions for business problems to meet clients' needs
- Experience driving change within organizations and managing stakeholders across multiple functions
Desired Qualifications
- Knowledge of the Healthcare, Higher-Education and Not for Profit industries and payment flows
- Diligence to maintain up-to-date and accurate pipeline reports.
- Team-oriented with the ability to develop strong working relationships with clients, peers, and cross-functional partners.
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