Payments and Operations Platform Lead
$115,000–$130,000 year
On-site · Novi, Michigan, United States
Job Summary
Product Owner for payments and childcare management platform, accountable for platform vision, roadmap, and lifecycle; lead payment processing, third-party payment programs, and PCI-DSS compliance within childcare management; partner with Finance, Operations, IT, and vendors to translate business needs into scalable, secure payment products; oversee enrollment, payment intake, settlement, reconciliation, and exception management; drive UAT and deployments, incident management, and SLAs across cross-functional teams; provide technical leadership for integrations with ERP, billing, and third-party payment portals; focus on secure, compliant, and reliable payment workflows across government subsidies, employer-sponsored benefits, and other funding sources.
Required Qualifications
- 5+ years of experience supporting or administering childcare management software, payment processing, credit card processing, or POS systems in a multi-location enterprise environment.
- Strong technical knowledge of order-to-cash processes, including billing, payment collection, credit card transactions, chargebacks, reconciliation, and third-party payment programs.
- Hands-on experience with system configuration, integrations, and payment gateway APIs.
- Familiarity with PCI-DSS compliance requirements and payment security standards.
- Ability to lead technical projects from design through implementation.
- Excellent communication skills and the ability to work with both technical and business stakeholders.
Apply with one swipe on Sorce. We auto-fill applications and apply on your behalf — no cover letters, no 40-minute forms.
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.