Payment Processing Facilitator
$52,000–$52,000 year
On-siteWaterbury Center, Vermont, United States
Waterbury Center, Vermont, United StatesOn-siteFull Time$52,000–$52,000 yearEntry LevelSmall
Full TimeEntry LevelSmall
Job Summary
Payment Processing Facilitator at Ivy Computer, Inc. is a customer-facing role focused on handling payments and resolving customer payment issues by phone and email. Responsibilities include taking and following up on calls, guiding customers through payment solutions, monitoring and processing electronic payments, updating banking information, and troubleshooting payment errors. The role emphasizes accuracy with financial tasks and delivering professional, friendly service while supporting customers and collaborating with a team.
Required Qualifications
- Strong verbal communication skills
- Ability to deliver exceptional customer service
- Detail-oriented with organizational skills
- Strong problem solver and analytical thinker
- Ability to work independently and as part of a team
- Ability to prioritize tasks
- Knowledge of Microsoft Suite and other administrative programs
- Collaborative and team-friendly attitude
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