Payment Poster
HybridRichmond Hill, Georgia, United States
Job Summary
Accurately post all payments, adjustments, and denials to patient accounts from insurance companies, patients, and other third-party payers in the practice management system. Process daily batches of payments, ensure correct application to accounts, and conduct daily payment reconciliation to balance deposits and resolve discrepancies. Identify denial and underpayment reasons, document findings, and escalate to billing or collections teams for follow-up. Enter and update patient insurance information while adhering to HIPAA regulations and maintaining patient confidentiality. Collaborate with the billing team to resolve issues and assist with special projects as needed. This role supports the Revenue Cycle department in Richmond Hill, GA, focusing on improving payment posting efficiency and accuracy.
Required Qualifications
- High school diploma or GED
- Associate's degree or certification in medical billing/coding
- Minimum of 1-2 years of experience in medical payment posting, medical billing, or a related field
- Proficiency in practice management software, electronic health records (EHR), and Microsoft Office (Excel, Word, Outlook and Teams)
- Understanding of insurance explanation of benefits (EOBs), electronic remittance advice (ERA), and general medical billing practices
- Strong attention to detail and accuracy in data entry and payment posting
- Ability to manage multiple tasks and prioritize effectively in a fast-paced environment
- Excellent verbal and written communication skills
- Ability to identify and resolve discrepancies and issues related to payment posting
- Ability to work as part of a team and collaborate with other departments
Desired Qualifications
- Associate's degree or certification in medical billing/coding
- Ability to work independently in a fast-paced environment
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