Payment Operations Manager
On-site · Rapid City, South Dakota, United States
Job Summary
Direct daily operations in Payments & Card Services at a credit union, including directing department activities, mentorship of staff, and developing team members into subject matter experts in payment products and services. Responsible for implementing decisions and strategic goals, staying current on regulatory and industry changes, establishing internal controls and procedures, and collaborating with other departments to drive member loyalty through innovative products. Conduct financial analysis of new and current services, prepare recommendations for leadership, manage third-party contracts, produce and maintain departmental reports, and foster a positive team environment with focus on performance, development, and customer service.
Required Qualifications
- Bachelor's degree or higher in a relevant field
- Five years experience in a related field with equal responsibilities
- Advanced knowledge of financial industry operations and regulations
- Ability to read and interpret financial reports; strong analytical and budgeting skills
- Proven management and leadership abilities; experience mentoring staff; ability to develop team members
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