Payment Account Manager - Junior
RemoteUnited States or Poland
Job Summary
Develop and maintain long-term relationships with clients and key stakeholders by understanding their business models, operational processes, and payment-related needs. Monitor and forecast key payment performance metrics to create development plans for assigned clients. Collaborate with PSP Business Development, Technical teams, and other stakeholders to resolve issues, communicate client requirements and feedback, and identify opportunities to improve account management processes. Work remotely with flexible hours, utilizing advanced English and Russian language skills within a Fintech environment.
Required Qualifications
- Experience in client-facing roles involving relationship management, account management, or customer success
- Strong communication, negotiation, and analytical skills
- Advanced English proficiency (B2 level or higher)
- Russian native-level proficiency
- Good understanding of the IT industry and key business processes
- Strong time management skills
- A proactive mindset with a strong willingness to learn and grow professionally
Desired Qualifications
- Experience in Fintech, Payments, or Payment Service Provider (PSP) environments
- Previous account management experience
- Familiarity with the Gambling or iGaming industry
- Basic understanding of platform functionality and knowledge of Devcode
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