Payer Implementation Analyst
RemoteUnited States
Job Summary
Lead day-to-day project management for payer implementations, managing work-streams, timelines, and open items across Chamber teams and health plan partners. Support engagements from contracting through go-live by tracking decisions, follow-ups, and outstanding needs while preparing polished payer-facing materials such as project plans, decks, and decision logs. Engage directly with payer partners on implementation calls to coordinate next steps and document decisions, ensuring internal and external stakeholders have clear priorities and alignment. Work closely with Clinical, Operations, Finance, Provider Operations, and Legal to resolve issues and help build Chamber's payer implementation playbook. This hands-on role requires strong project management skills and clear communication in a fast-moving environment, reporting to the Head of Implementation and Corporate Initiatives.
Required Qualifications
- Bachelor's degree
- 3–5 years of experience in client-facing implementation roles within healthcare
- ideally working directly with health plans
- Strong project management skills
- ability to build project plans from the ground up
- manage multiple work-streams
- keep progress moving with limited oversight
- Results-oriented
- ability to prioritize competing needs
- stay focused on the goals that matter most
- Excellent written and verbal communication skills
- judgment and presence to represent Chamber professionally with payer partners
- Comfort working in a start-up environment
- priorities can shift quickly
- structure is still being built
- Quick learner
- adapt to a fast-paced environment
- work independently when needed
- Openness to using AI tools thoughtfully and responsibly
- Proficiency with Microsoft Office
- Excel
- Word
- PowerPoint
- Outlook
- Remote opportunity with the ability to work Eastern or Central time zone hours
- Candidates must be authorized to work in the United States without sponsorship
Desired Qualifications
- highly organized
- communicates clearly
- comfortable building structure in a fast-moving environment
- manage project plans
- track open items
- prepare partner-facing materials
- help refine Chamber's payer implementation approach
- scale across multiple contracts
- Lead day-to-day project management for payer implementations
- Support implementations from contracting through go-live
- tracking decisions
- follow-ups
- outstanding needs
- Own intake and documentation for incoming payer requests
- ensuring priorities are clear
- next steps are documented
- Prepare polished payer-facing materials
- including project plans
- decks
- implementation updates
- decision logs
- Engage directly with payer partners on implementation calls
- manage deliverables
- document decisions
- coordinate next steps
- Lead select implementation calls
- supporting broader payer relationship meetings
- grow into a more independent partner-facing role over time
- Work closely with Clinical, Operations, Finance, Provider Operations, and Legal
- coordinate implementation work-streams
- resolve issues as they arise
- Support post-launch payer account management
- monitoring data feeds
- reporting needs
- other operational follow-ups
- Help build Chamber's first payer implementation playbook
- documenting repeatable steps
- lessons learned
- better ways of working
- Develop a strong understanding of Chamber's active payer relationships
- where each sits in the contracting, implementation, and account management lifecycle
- Take ownership of project plans and documentation for at least one live implementation
- including open items for Chamber and payer stakeholders
- Build relationships with key stakeholders across Clinical, Operations, Finance, Provider Operations, and Legal
- Begin documenting recurring implementation steps
- help build Chamber's payer implementation playbook
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.