Pay Office Administrator (Temp)
On-site · Windhoek, Khomas Region, Namibia
Job Summary
Administration of all new business via Government Stop Order; support and drive the acquisition/retention of government-related pay office business; ensure an effective Billing/Collection and Allocation process for Government Sector; follow up on mismatched premiums and feedback to allocate/clear; manage New Business Lodgement and Retention processes to increase profitability and premium flow; deliver on daily production standards and service/quality; provide administrative support across processes; handle general correspondence and customer/service tasks; require proficiency in MS Office, numerical aptitude, and ability to collaborate across teams.
Required Qualifications
- Namibian Citizenship
- Grade 12
- 1–2 years’ experience in financial industry (advantage)
- Knowledge of MS Office applications and spreadsheet proficiency
- Analytical skills
- Strong written and verbal communication
- Ability to work under pressure
- Ability to work independently and within a team
- Customer service and relationship building
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