Patient TV Support Representative - Part Time|Penn Presbyterian
$35,360–$36,400,000 year
On-sitePhiladelphia, Pennsylvania, United States
Philadelphia, Pennsylvania, United StatesOn-sitePart Time$35,360–$36,400,000 yearMedium
Part TimeMedium
Job Summary
Provide onsite support to patients and hospital staff at Penn Presbyterian to ensure technical services meet expectations. Collaborate with team members to troubleshoot and resolve issues affecting bedside TV, digital signage, and mobile apps. Familiarize customers with interactive system features and replace small defective equipment as needed. Handle computer documentation including payment records while maintaining high customer service standards in a fast-paced environment. Work onsite Monday, Tuesday, Wednesday, Saturday, and Sunday from 12:00 pm to 5:00 pm.
Required Qualifications
- High school diploma or equivalent
- Ability to work onsite at hospitals daily and travel between each location as needed
- Must be able to lift 25 lbs. and climb a 6-foot ladder
- Must meet hospital requirements for immunizations and screenings; this includes COVID-19 vaccination and Flu vaccination
Desired Qualifications
- Customer service experience 1 year is preferred
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