Patient TV Support Rep | NorthShore Hospital (Fri, Sat, Sun)
$36,400,000–$36,400,000 year
On-siteManhasset, New York, United States
Job Summary
Provide onsite support to patients and hospital staff at North Shore University Hospital to ensure bedside TV systems function correctly and meet service expectations. Troubleshoot simple technical issues, answer questions, and familiarize users with interactive system features. Replace small defective equipment such as TVs, pillow speakers, and phones as needed. Collaborate with team members to resolve service disruptions and complete basic documentation and payment records. Work part-time shifts from 12PM to 6PM on Fridays, Saturdays, and Sundays. This role is part of Uniguest's pCare Services team, which delivers secure, managed technology solutions to the healthcare sector.
Required Qualifications
- High school diploma or equivalent
- Ability to work onsite at hospitals daily and travel between each location as needed
- Must be able to lift 25 lbs. and climb a 6-foot ladder
- Must meet hospital requirements for immunizations and screenings; this includes COVID-19 vaccination and Flu vaccination
Desired Qualifications
- Customer service experience 1 year is preferred
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