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Physical Rehabilitation Network2 months ago

Patient Support Services Lead

$46,000–$50,000 year

Remote · Arizona, United States or Texas, United States

Type
Full Time
Level
Senior Level
Education
Not Specified
Company size
Unknown

Job Summary

Lead a multifaceted medical records and patient services support team within a healthcare setting; oversee medical records management, phone operations, correspondence, and unapplied payments; ensure HIPAA-compliant handling and accurate patient accounts; drive workflow optimization, staff development, and performance reporting to improve patient experience and departmental efficiency.

Required Qualifications

  • Minimum 2 years of experience in a healthcare administrative or billing support role
  • Experience in a leadership, team lead, or supervisory position preferred
  • Familiarity with medical records protocols, call center operations, and payment posting systems
  • Ability to prioritize tasks across multiple workflows and communicate effectively across departments
  • Strong problem-solving skills with attention to detail
  • Proficiency with EHR and billing systems; experience with unapplied payment resolution is a plus
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$46k – $50k / yr

Patient Support Services Lead · Physical Rehabilitation Network

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