Patient Staffing Assistant
$41,600–$62,400 year
On-siteMontrose, California, United States
Montrose, California, United StatesOn-siteFull Time$41,600–$62,400 yearHigh School Or Equivalent
Full TimeHigh School Or Equivalent
Job Summary
Create and maintain clinician schedules for patient visits in home health areas based on authorizations, patient needs, and clinician availability. Organize active patient schedules by priority, manage daily logs, and keep field staff availability updated in the EMR. Submit schedules before day's end and report to case managers, operations managers, and the DON. Communicate with nurses and patients to troubleshoot obstacles, provide accurate daily updates, and efficiently create nurse routes. Maintain excellent relationships with clinicians while handling weekend and on-call staffing coordination.
Required Qualifications
- Full time in-office position
- Mon-Fri 9:00AM- 5:30PM schedule
- Frequent overtime
- Rotating weekends
- At least 3 years of experience coordinating patient visits in a home health setting
- Extensive experience in a fast paced environment
- Strong communicator
- Creative problem solver
- Ability to actively handle obstacles in a calm and controlled manner
- Strong people and negotiation skills
- Comfortably communicate with nurses and patients
- High school diploma or equivalent
- Minimum of two years of experience as a patient appointment scheduler, preferably in home health
- Motivated and fast orienting individual
- Professional and responsible approach to work
- Ability to work under high pressure and in a fast-paced environment
- Ability to multitask
- Flexible and fast learner
- Problem-solving skills
- Critical thinking and ability to use best judgment
- Excellent written and verbal communication skills
- Managerial, operational, and organizational skills
- Computer literate
- Microsoft Office
- EMR software
- Ability to schedule staffing for RN's, and LVN's over the weekend as scheduled
- Ability to work late shifts and weekend shifts
- Ability to take on-call for coordinating staffing needs, troubleshooting, and guiding the nurses
- Ability to direct and coordinate multiple functions
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