Patient Services Specialist
On-siteSouth San Francisco, California, United States
Job Summary
Be the first point of care—guide patients through admission with accuracy, compassion, and confidence while ensuring every detail of their visit is handled seamlessly. Facilitate the patient admission flow across imaging centers by greeting patients, verifying insurance, and processing documentation to ensure every visit starts with clarity and care. Thrive in a fast-paced environment, communicate with empathy, and contribute to a collaborative healthcare team by helping with scheduling, patient access, and front desk operations. Maintain accuracy in collecting patient demographics, insurance information, medical histories, consent forms, and payments while supporting scheduling, billing, and patient flow issues to deliver an exceptional patient experience.
Required Qualifications
- High school diploma or equivalent required
Desired Qualifications
- 1+ years of customer service, patient access, medical office, or call center experience
- Experience with scheduling, insurance verification, or healthcare registration processes
- Strong computer and data entry skills
- Ability to multitask in a fast-paced environment
- Excellent verbal and written communication skills
- Experience working with EMR/PM systems
- High school diploma or equivalent
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