Patient Services Specialist - Medical Receptionist
On-siteLake Worth Beach, Florida, United States
Job Summary
Manage clinic and surgical scheduling, verify insurance eligibility, obtain prior authorizations, coordinate referrals, and ensure every patient is fully prepared before they arrive. Serve as the primary link between patients, the clinical team, and insurance companies, handling end-to-end patient journey responsibilities while solving problems and maintaining accurate details. This role requires warm, outgoing communication skills with strong attention to detail, supported by a consistent Monday through Friday schedule with no evenings or weekends. No prior medical experience is required, as the team provides necessary training for this specialized ophthalmology practice in Lake Worth, FL.
Required Qualifications
- Warm, outgoing, and genuinely people-focused
- Sharp, detail-oriented, and able to manage competing priorities
- Strong communicator - in person, on the phone, and in writing
- Must be able to commute to Lake Worth, FL
- Monday through Friday. No evenings. No weekends. Consistent hours you can count on.
Desired Qualifications
- Previous experience in customer service, retail, or hospitality strongly considered
- Experience with insurance verification, authorizations, or EMR systems a plus — not required
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