Patient Services Specialist
$35,360–$39,520 year
On-site · Hinesville, Georgia, United States
Job Summary
Front-office medical office role handling patient registration, demographics verification, co-pay collection, insurance eligibility checks, provider scheduling, multi-line phone management, triage communication, appointment scheduling across multiple offices, medical records release, and compliance with HIPAA/OSHA and other regulations. Emphasizes delivering top-notch customer service, maintaining confidentiality, and supporting front desk operations and inventory/office policies across the patient intake process.
Required Qualifications
- Minimum of 2 years of medical office experience
- High school diploma or equivalent
- Demonstrated ability to work independently and as a team player
- Tactfulness
- Demonstrate a willingness to adapt to change
- Pleasant phone manner and voice
- Must be a self-starter and dependable
- Able to prioritize workload while remaining flexible
- Confident positive manner and appearance
- Customer service experience
- Word processing, data entry, 10-key, telephone, and computer experience
- Medical Assisting Experience is a plus
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