Patient Services Specialist

Patient Services Specialist provides courteous, professional patient service and handles administrative duties including data entry, scheduling, insurance verification, and billing-related assistance. Responsibilities include answering phones, scheduling and recalling appointments using patient records, collecting insurance/demographic data, verifying eligibility, communicating copays/deductibles, preparing patient charts, handling payments, and supporting doctor scheduling. Requires excellent communication, analytical, organizational, and teamwork skills, with experience in a medical office environment and familiarity with EHR/EMP tools; travel to satellite clinics may be required. This role supports a high-quality patient experience at Gailey Eye Clinic through effective patient interactions and administrative accuracy.