Patient Services Specialist
On-siteTucson, Arizona, United States
Job Summary
Conduct front-end business operations for the assigned clinic by managing patient registration, verifying demographic and insurance information, and maintaining electronic charts. Answer incoming calls to route patients as needed, schedule intake and follow-up appointments within the CBI EHR/EPM system, and identify funding sources for uninsured patients. Complete insurance verifications for each visit and notify clinical team members upon registration completion. Requires high school diploma, knowledge of AHCCCS, and strong customer service skills. Hourly pay with generous benefits including 5 weeks PTO, 401K match, and tuition reimbursement.
Required Qualifications
- Highschool Diploma or GED
- Must have knowledge of AHCCCS
- Must have knowledge of insurance
- Must have strong customer service skills
Desired Qualifications
- Bachelor's Degree in Business or Healthcare
- 1- 3 years of experience with insurance verification
- 1- 3 years of front desk experience in a medical office setting
- Or equivalent combination of education and experience
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