Patient Services Specialist (Behavioral Psychology)

Register and check in patients, collect co-pays, and provide receipts while identifying and resolving payment discrepancies. Obtain necessary information for registration and financial documentation, then schedule new and follow-up appointments while maintaining scheduling calendars. Answer phones, direct calls, take messages, and provide accurate follow-up on inquiries. Monitor Epic work queues for tracking internal and external consults, and maintain a general understanding of insurance requirements for the Care Center. Perform advanced clerical or administrative tasks under general supervision to process transactions.