Patient Services Representative
On-site · Allentown, Pennsylvania, United States
Job Summary
Patient Services Representative at Valley Health Partners in Allentown, PA, serving as the initial contact for patients and healthcare providers, performing clerical/administrative duties across the physician practice operations, handling registrations, insurance verifications, precertifications, scheduling, billing, and patient communications, while supporting virtual care needs and maintaining confidentiality; strong proficiency with EMR workflows, cash handling, and customer service in a dynamic healthcare environment.
Required Qualifications
- High School Diploma or GED
- In lieu of diploma, equivalent combination of experience and education required
- Preferred: Associates Degree in Business or related field
- One year experience in a healthcare setting
- Bilingual in English/ Spanish
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