Patient Services Representative

Greet, register, and check in patients while verifying eligibility, collecting co-pays, and updating demographic and insurance information. Answer and route phone calls, document patient messages, and schedule appointments per clinic guidelines. Maintain accurate records, scan documents, print immunization records, and communicate patient arrivals to clinical staff. Keep the front desk organized, balance the cash drawer, and complete daily reports. Follow safety and confidentiality policies while performing other duties as assigned. Requires a high school education, current NC driver's license, and proficiency in English and data processing equipment.