Patient Services Representative
$37,440–$45,760 year
On-site · Homer, Alaska, United States
Job Summary
PSR supports administrative functions for SVT Health & Wellness by greeting patients/visitors, coordinating patient registration, scheduling, and cashiering. Responsibilities include scheduling patients and managing patient flow for Providers, updating patient files, and maintaining strict confidentiality in accordance with HIPAA and PPI rules. Must communicate clearly both on the phone and in person, attend trainings, and travel on a biweekly rotation to other communities (airplane/boat with potential overnight stays). Strong IT/computer skills and familiarity with Microsoft Office are expected; prior EHR experience is a plus. The role requires a high school diploma or GED and is full-time with patient-facing duties in a healthcare setting.
Required Qualifications
- High school diploma or GED
- Ability to operate general office equipment (computers, keyboards, photocopier, fax, scanners)
- Experience with Microsoft Office (Excel and Word)
- Experience with Electronic Health Record (EHR) systems is a plus
- Ability to count money
- Pre-employment drug screen
- Pre-employment background check including FBI fingerprinting
- Travel required on a two-week rotation to other communities (by air/boat)
- Strong communication skills (phone and in-person)
- Maintain confidentiality per HIPAA and PPI regulations
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