Patient Services Representative (Russian Speaking) - Call Center - Sheepshead Bay, NY
$41,600–$43,680 year
On-site · Brooklyn, New York, United States
Job Summary
Patient Services Representative role in a dermatology call center handling incoming calls to schedule appointments, triage and route inquiries, and coordinate with providers across assigned practices. Responsibilities include assisting with appointment scheduling, understanding provider preferences, contributing to process improvements and new practice rollouts, participating in training and documentation efforts, and maintaining dependable attendance. Must be fluent in Russian and English. Healthcare customer service experience is preferred; high school diploma or equivalent required; proficiency with Microsoft Office. This role is based in Brooklyn, NY, with in-person work hours Monday–Friday.
Required Qualifications
- High school diploma or equivalent
- 0-1 year of customer service experience
- Proficiency with Microsoft Office applications
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