Patient Services Representative (PSR) - Dean McGee Eye Institute - Oklahoma Health Center

Coordinates schedules of patients in an outpatient clinic and provides clerical support to ensure smooth clinic operation. Responsibilities include scheduling patient appointments by telephone or in person, collecting demographics, verifying insurance eligibility, handling payments and receipts, preparing and filing encounter forms, uploading documents into the EMR, pulling charts and assisting with referrals and financial conversations. Also promotes the Patient Portal and communicates with patients and staff to facilitate care. Required skills include strong verbal and written communication, excellent customer service, and proficiency with Microsoft Office; experience working in a healthcare setting and knowledge of hospital policies and procedures are also noted.