Patient Services Representative
$37,876–$55,577 year
On-site · Doylestown, Pennsylvania, United States
Job Summary
The Patient Services Representative is responsible for inbound and outbound patient interactions, scheduling, and logistics. Key duties include executing daily workflows related to patient registration and insurance verification, providing financial counseling, and acting as a liaison between patients and healthcare staff. Candidates should possess excellent communication skills, critical thinking abilities, and comfort using multiple computer systems. Experience in healthcare customer service and adherence to HIPAA standards are essential.
Required Qualifications
- 2+ years experience in a patient-facing healthcare function or other customer service function
- Excellent critical thinking, analytical, troubleshooting, and problem resolution skills
- Ability to work under minimal supervision in a fast-paced environment
- Strong customer service skills
- Mathematical and cash management skills
- Knowledge of HIPAA regulations
Desired Qualifications
- Bilingual skills are a plus
- Proficient with Microsoft Office Suite
Apply with one swipe on Sorce. We auto-fill applications and apply on your behalf — no cover letters, no 40-minute forms.
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.