Patient Services Representative (Medical Receptionist)
$35,360–$35,360 year
On-siteRochester Hills, Michigan, United States
Job Summary
Patient Service Representative at Corewell Health Urgent Care serves as the first point of contact, delivering a welcoming and efficient patient experience while managing front-office operations and supporting clinic workflow. Responsibilities include greeting patients, processing documentation, verifying insurance, communicating costs and payments, assisting the practice manager and staff, ensuring HIPAA and OSHA compliance, performing administrative duties, and traveling to other Corewell Health Urgent Care locations as needed. The role requires strong communication, multitasking across EMR software (EPIC preferred), attention to detail, and a team-focused approach. Shift: full-time with 12-hour day shifts (7 AM–7 PM) and some weekends/holidays; on-site location in Rochester Hills, MI.
Required Qualifications
- Education: High school diploma or equivalent, Medical Administrative Assistant certificate a plus
- Experience: 1+ year of experience in a medical office or healthcare setting preferred
- Skills: Strong communication, attention to detail, and ability to multitask in a busy environment
- Technical Skills: Strong computer skills required, with the ability to efficiently multitask and work across multiple screens simultaneously. Experience using Electronic Medical Records (EMR) software, EPIC preferred
- Flexibility: Ability to work 12-hour shifts, including some weekends and holidays
- Team Player: A proactive, friendly, and patient-focused approach to service
- At Corewell Health Urgent Care, we believe in kindness, excellence, empowerment, resilience, and proactive service. If you’re looking for a career where your contributions truly matter, apply today and be part of something bigger!
- Pay: $17 per hour
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