Patient Services Representative (Medical Receptionist)
$35,360–$35,360 year
On-siteMacomb, Michigan, United States
Job Summary
Patient Services Representative (Medical Receptionist) at Corewell Health Urgent Care — welcome patients, manage front-office operations, and support clinic workflow. Responsibilities include greeting patients, handling administrative tasks, insurance verification, determining and collecting financial responsibility, maintaining confidentiality, supporting staff, ensuring HIPAA/OSHA compliance, and traveling to other Corewell Health Urgent Care locations as needed. Requires strong communication, attention to detail, multitasking, EMR/EPIC experience, and ability to work 12-hour shifts (some weekends/holidays).
Required Qualifications
- Education: High school diploma or equivalent, Medical Administrative Assistant certificate a plus
- Experience: 1+ year of experience in a medical office or healthcare setting preferred
- Skills: Strong communication, attention to detail, and ability to multitask in a busy environment
- Technical Skills: Strong computer skills required, with the ability to efficiently multitask and work across multiple screens simultaneously. Experience using Electronic Medical Records (EMR) software, EPIC preferred
- Flexibility: Ability to work 12-hour shifts, including some weekends and holidays
- Team Player: A proactive, friendly, and patient-focused approach to service
- At Corewell Health Urgent Care, we believe in kindness, excellence, empowerment, resilience, and proactive service. If you’re looking for a career where your contributions truly matter, apply today and be part of something bigger!
- Pay: $17 per hour
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