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University Hospitals Urgent Care2 days ago

Patient Services Representative (Medical Receptionist)

On-site · Commerce, Georgia, United States

Type
Full Time
Level
Mid Level
Education
High School Or Equivalent
Company size
Unknown

Job Summary

Front-office patient-facing role handling greetings, documentation, insurance verification, financial responsibilities, and travel between Piedmont Urgent Care locations. Responsibilities include maintaining confidentiality of patient and business documents, ensuring HIPAA/OSHA compliance, supporting the practice manager and team, and delivering a positive patient experience in a fast-paced healthcare setting.

Required Qualifications

  • Education: High school diploma or equivalent
  • Medical Administrative Assistant certificate a plus
  • Experience: 1+ year of experience as a Medical Receptionist or Patient Service Representative in a medical office or healthcare setting
  • Skills: Strong communication, attention to detail, and ability to multitask in a busy environment
  • Technical Skills: Experience using Electronic Medical Records (EMR) software, EPIC preferred
  • Flexibility: Ability to work 12-hour shifts, including some weekends and holidays
  • Team Player: A proactive, friendly, and patient-focused approach to service
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University Hospitals Urgent Care

Patient Services Representative (Medical Receptionist)

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