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University Hospitals Urgent CarePosted 2 weeks ago

Patient Services Representative (Medical Receptionist)

$35,360–$35,360 year

On-siteTroy, Michigan, United States

Full TimeLarge

Job Summary

Greet and assist all patients and visitors while collecting and organizing important patient and business documents. Analyze health insurance benefits, verify eligibility, and determine each patient's financial responsibility. Maintain confidentiality and enforce healthcare regulatory requirements such as HIPAA and OSHA standards. Operate office medical equipment and oversee compliance with quality assurance programs and CLIA waived laboratory requirements. Collaborate with the practice manager and providers to ensure smooth daily operations. Travel to other Corewell Health Urgent Care locations as required. Full-time 3-day/12-hour shifts (7AM - 7 PM) with no overnight shifts.

Required Qualifications

  • High school diploma or equivalent
  • Strong computer skills
  • Ability to efficiently multitask and work across multiple screens simultaneously
  • Experience using Electronic Medical Records (EMR) software
  • Ability to work 12-hour shifts
  • Ability to work some weekends and holidays

Desired Qualifications

  • Medical Administrative Assistant certificate
  • 1+ year of experience in a medical office or healthcare setting
  • Experience using EPIC software

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