Patient Services Representative (Medical Receptionist)

Greet and assist all patients and visitors while managing front-office operations and administrative tasks. Collect and organize patient and business documents, verify insurance eligibility, and determine financial responsibility for each visit. Collaborate with practice managers and providers to ensure smooth daily workflows, and oversee compliance with HIPAA, OSHA, and CLIA waived laboratory requirements. Operate office medical equipment and perform quality assurance on patient result trackers. Support staffing needs by traveling to other Corewell Health Urgent Care locations as required. Full-time 3-day/12-hour shifts (8 AM - 8 PM) with no overnight work.