Patient Services Representative (Medical Receptionist)

Greet and assist all patients and visitors while managing front-office operations and administrative tasks. Collect and organize patient and business documents, verify health insurance benefits, and determine financial responsibility. Collaborate with practice managers and providers to ensure smooth daily workflows, and enforce HIPAA and OSHA compliance standards. Operate office medical equipment and oversee quality assurance programs including CLIA waived laboratory requirements. Work full-time 3-day/12-hour shifts from 8 AM to 8 PM with no overnight rotations, and travel to other Corewell Health Urgent Care locations as needed.