Patient Services Representative (Medical Receptionist)
On-site · Commerce, Georgia, United States
Commerce, Georgia, United StatesOn-siteFull TimeMid LevelHigh School Or EquivalentSmall
Type
Full Time
Level
Mid Level
Education
High School Or Equivalent
Company size
Small
Job Summary
Front-office healthcare role delivering patient-focused service as the first point of contact; responsibilities include greeting patients, managing documentation, insurance verification, collecting payments, supporting clinic workflow, HIPAA/OSHA compliance, travel to other Piedmont Urgent Care locations, and EMR/EPIC usage.
Required Qualifications
- Education: High school diploma or equivalent, Medical Administrative Assistant certificate a plus
- Experience: 1+ year of experience as a Medical Receptionist or Patient Service Representative in a medical office or healthcare setting
- Skills: Strong communication, attention to detail, and ability to multitask in a busy environment
- Technical Skills: Experience using Electronic Medical Records (EMR) software, EPIC preferred
- Flexibility: Ability to work 12-hour shifts, including some weekends and holidays
- Team Player: A proactive, friendly, and patient-focused approach to service
- Travel Requirement: Travel to other Piedmont Urgent Care locations as required
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