Patient Services Representative (Medical Receptionist) - Decatur and Midtown
On-siteAtlanta, Georgia, United States or Decatur, Georgia, United States
Job Summary
Greet and assist all patients and visitors while collecting and organizing important patient and business documents. Analyze health insurance benefits, verify eligibility, and determine each patient's financial responsibility. Maintain confidentiality and enforce healthcare regulatory requirements such as HIPAA and OSHA standards. Collaborate with the practice manager and providers to ensure smooth daily operations. Support staffing needs by traveling to other Piedmont Urgent Care locations as required. Perform other duties as assigned. Full-time 3-day/12-hour shifts from 8 AM to 8 PM with no overnight rotations.
Required Qualifications
- High school diploma or equivalent
- 1+ years of experience in a medical office or healthcare setting as a Medical Receptionist
- Ability to work 12-hour shifts, including some weekends and holidays
Desired Qualifications
- Medical Administrative Assistant certificate
- Experience using Electronic Medical Records (EMR) software
- EPIC
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