Patient Services Representative (Medical Receptionist) - Decatur and Midtown
On-siteAtlanta, Georgia, United States or Decatur, Georgia, United States
Job Summary
Greet and assist all patients and visitors while maintaining confidentiality during documentation and insurance verification. Analyze health benefits, verify eligibility, and collect financial responsibility with transparency. Collaborate with the practice manager and providers to ensure smooth daily operations while enforcing HIPAA and OSHA compliance standards. Travel to other Piedmont Urgent Care locations as required to support staffing needs. Perform other duties as assigned. Full-time 3-day/12-hour shifts from 8 AM to 8 PM with no overnight work.
Required Qualifications
- High school diploma or equivalent
- 1+ years of experience in a medical office or healthcare setting as a Medical Receptionist
- Strong communication
- Attention to detail
- Ability to multitask in a busy environment
- Experience using Electronic Medical Records (EMR) software
- Ability to work 12-hour shifts
- Ability to work some weekends
- Ability to work holidays
- Travel to other Piedmont Urgent Care locations as required
Desired Qualifications
- Medical Administrative Assistant certificate
- Experience using EPIC
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