Patient Services Representative (Medical Receptionist)
$35,360–$35,360 year
On-siteMacomb, Michigan, United States
Job Summary
Patient Service Representative (Medical Receptionist) at Corewell Health Urgent Care delivers a welcoming front-desk experience, manages front-office operations, handles administrative tasks, verifies insurance benefits, and communicates payment policies. Responsibilities include greeting patients, organizing documents, confirming eligibility, collecting financial responsibility, supporting clinic workflow, ensuring HIPAA/OSHA compliance, operating EMR systems (EPIC preferred), and traveling to other Corewell Health Urgent Care locations as needed. The role requires strong communication, multitasking, and a patient-focused, team-oriented approach, with a 12-hour shift schedule (3 days per week) and no overnight shifts.
Required Qualifications
- Education: High school diploma or equivalent, Medical Administrative Assistant certificate a plus
- Experience: 1+ year of experience in a medical office or healthcare setting preferred
- Skills: Strong communication, attention to detail, and ability to multitask in a busy environment
- Technical Skills: Strong computer skills required, with the ability to efficiently multitask and work across multiple screens simultaneously. Experience using Electronic Medical Records (EMR) software, EPIC preferred
- Flexibility: Ability to work 12-hour shifts, including some weekends and holidays
- Team Player: A proactive, friendly, and patient-focused approach to service
- At Corewell Health Urgent Care, we believe in kindness, excellence, empowerment, resilience, and proactive service. If you’re looking for a career where your contributions truly matter, apply today and be part of something bigger!
- Pay: $17 per hour
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